Terms and Conditions

Booking Policy:

 

1.

Booking requires minimum of three nights stay.

2.

If booking is made more than 60 days in advance to the date of arrival, 50.00% deposit is required.

3.

The remaining 50.00% due must be paid the latest at 60th day prior to the arrival date.

4.

The rate per cabana is set based on two adults occupancy. Additional person over 10 years old would pay extra $25 per night. Children under 10 stay free of charge when staying in the room with paying adults. Please notice that not all cabanas can accommodate extra people for some have one queen bed only. Please contact us before booking more than two adults.

5.

For group booking please contact us so we can assist in allocation of guests into cabanas in cost effective way.

6.

All prices are listed in US dollars. We accept MasterCard and Visa

7.

Upon arrival a MasterCard or Visa credit card is needed as a deposit against incidental charges insuring during the stay. If a guest does not have a credit card, then a deposit a deposit of US $150 (BZ 300) per person will be required. No American Express cards nor personal checks will be accepted.

 

 

Cancellation Policy:

 

1 .

If a reservation is cancelled between 60 and 30 days prior to the arrival date, 50% of the prepayment will be refunded.

2 .

If a reservation is cancelled 61 days or more prior to the arrival date, 100% of the pre-payment will be refunded minus credit card charges and $50 administrative fee.

3.

If a reservation is cancelled 29 days or fewer prior the arrival date, no portion of the payment will be refunded.

4.

Cancellation policies may apply if a reservation is modified 60 days or fewer prior to the arrival date. Unused prepaid services (such as airport transfers or tours booked in advance) are non-refundable.

5.

Unused portion of the hotel or any part of the package plans and trips not taken by customer’s choice are not refundable non-transferable. Trips cancelled or shortened as a result of weather and/or natural disasters including hurricanes or due to airlines delays, missed flights or any other are not refundable and not transferable.